Your patient data deserves the highest level of protection. ClinicGateway employs industry-leading security measures and maintains full HIPAA compliance.
ClinicGateway meets all HIPAA requirements to protect patient health information
We sign BAAs with all customers, taking full responsibility for protecting patient data and ensuring HIPAA compliance throughout our platform.
Role-based access controls, comprehensive security policies, and regular risk assessments ensure only authorized personnel access patient data.
Data centers with 24/7 security, biometric access controls, and redundant power/cooling systems protect your information physically.
End-to-end encryption, secure transmission protocols, automatic logoff, and audit controls meet all HIPAA technical requirements.
Multiple layers of protection keeping your data safe
At Rest: All stored data is encrypted using AES-256 encryption, the same standard used by banks and government agencies.
In Transit: TLS 1.3 encryption protects all data moving between your devices and our servers, preventing interception.
Database Encryption: Transparent data encryption (TDE) at the database level provides additional protection.
Multi-Factor Authentication (MFA): Optional MFA adds extra security layer beyond passwords.
Role-Based Permissions: Granular control over who can view, edit, or delete specific data types.
Session Management: Automatic timeout and secure session handling prevent unauthorized access.
Activity Logging: Every action is logged with user, timestamp, and details for complete accountability.
Patient Access Logs: Track who accessed which patient records and when, meeting HIPAA requirements.
Audit Reports: Generate detailed reports for compliance audits and security reviews.
Automated Backups: Daily encrypted backups with 30-day retention ensure data is never lost.
Geographic Redundancy: Data replicated across multiple data centers in different regions.
Disaster Recovery Plan: Tested recovery procedures with <4 hour RTO and <1 hour RPO.
Intrusion Detection: Real-time monitoring and automated alerts for suspicious activity.
Vulnerability Scanning: Regular automated scans identify and address potential security issues.
Incident Response: Dedicated security team ready to respond to threats immediately.
Penetration Testing: Annual third-party penetration tests identify vulnerabilities.
Code Reviews: Security-focused code reviews before every deployment.
Compliance Audits: Regular SOC 2 and HIPAA compliance audits by certified auditors.
Built on enterprise-grade cloud platforms
ClinicGateway is hosted in SOC 2 certified, HIPAA-compliant data centers featuring:
Independently verified security and compliance
Certified compliance with Health Insurance Portability and Accountability Act
Annual audits verify security, availability, and confidentiality controls
Compliance with European data protection regulations
Information security management system certification
We never sell, rent, or share your patient data with third parties. Your data is yours, period.
We only collect and store data essential for providing our services. Nothing more.
Export your data anytime in standard formats. No lock-in, easy migration.
Request data deletion and we'll permanently remove it within 30 days.
Learn more about our security practices
Detailed technical documentation of our security architecture and practices.
Download PDFHIPAA compliance checklist and BAA templates for your organization.
View DocumentsOur security team is here to answer your questions and provide detailed information.